Despite being KYC verified and reaching out owo customer support, he received istotnie help or resolution, which led owo frustration and plans to boycott the casino. The Complaints Team was unable owo investigate further as the player did not respond owo requests for additional information, resulting in the rejection of the complaint. The player from Bosnia and Herzegovina had been waiting for a withdrawal for less than two weeks.
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Frequently Asked Questions
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Later, the complaint państwa rejected again due owo the player’s unresponsiveness. The player from Australia has deposited money into the casino account, but the funds seem owo be lost. The casino provided us with the information that the destination wallet address from the provided transaction confirmation does not belong owo its payment processor. Moreover, the data provided by the player contain different data, which does not match his claims. Later, the player was not able to cooperate with us in resolving the issue and after several attempts, he państwa not able to provide us with the relevant answers and details.
After communicating with the Complaints Team, he had been advised owo wait for 14 days for the funds jest to be processed. The player later confirmed that he had received the money, leading to the resolution of the complaint. The first deposit nadprogram is an impressive 100% up owo 300 CAD dodatkowo stu free spins.